Audit user log on & log off on Windows systems

Twice  in the last month I’ve been requested to determin the usage history of a user for client sites.  Simply put, do you have a user that claims to worked a weekend or late night and you need to audit their history, or if someone is accessing items they should not.  You could scan through…

Creating a disk image

Create initial image of drive:   Locate device to be imaged: You can perform this via terminal using fdisk or via gui using gnome disk utility ‘palimpsest’ List the drives and partitions via terminal: $ fdisk -l   ( note to find out what device to mount use: sudo ls -alh /dev | grep hd)\…

Is it plugged in?

  While you may want to laugh we’ve been on countless service calls and those hour long support calls where the printer wasn’t connected, or the customer forgot to pay their internet bill.  While many technicians forgot the basics we can never forget the standards and basic procedures.  In this section we are going to…

OSX Password Removal

Via Single User Mode: 10.7 or above: Boot to single user mode hold Command + S during booting at terminal # /sbin/fsck -fy # /sbin/mount -uw / # launchctl load /System/Library/LaunchDaemons/com.apple.opendirectoryd.plist # ls /Users (locate user to reset) # dscl . passwd /Users/username password With OSX CD / USB Drive / Recovery Partition 10.6.8 or…

Offline System Backup

If a system won’t boot to use the tools built into Windows or you are moving to different non-compatible versions we recommend using the open source tool PartedMagic.  PartedMagic is a linux livecd designed for data recovery and contains various recovery tools.  Two tools in particular will offer us different options depending on the type…

Backing up Windows

There are multiple ways to backup Windows, if you will be reinstalling to the same machine, the exact same version, Dell / HP preinstall, Windows Vista Home, Windows 7 Professional 64bit, etc then Windows Easy Transfer can be a huge timesaver.   Windows XP The backup utility that shipped with Windows XP actually is quite…

Uninstalling Apple Programs

Apple prides itself on a clean operating system, with all files neatly located in .app packages and a unix directory structure.  While in general dragging an application to the trash can does remove it, there are many cases where you will need to manually remove the application.   To manually remove an application and all…